Last updated: February 1, 2015
What information does the Site collect?
The information collected on the Site from customers and other persons who use the Site (“Users”) helps us personalize and improve our services.
The Site gathers the following types of information (“User Information”):
Cookies: The Site utilizes cookies to identify Users, to improve their online experience, and to track Site usage.
IP Addresses: The Site does not log IP addresses to track Users or their behavior on our Site. The Site does use IP address logs for purposes of system administration and troubleshooting. In those contexts, log data is only used in the aggregate to analyze usage of our website.
Shipping Information: The Watermark Group collects tracking information from our shipping agents regarding our packages in order to improve our service to Users.
E-mail Information: The Watermark Group gathers information regarding responses and response rates to our promotional e-mails.
Free Features: Some free features on the Site require additional personal information. We will only use this information to communicate directly with Users utilizing the forms of communication the Users indicate.
User Lists: Registered Users may upload and store address lists on the Site for purposes of using our direct mail services. These lists include, but are not limited to, past, current, and prospective customers (“Customer Lists”). Information contained in Customer Lists is held strictly confidential by The Watermark Group and will not be transferred or sold to third parties. The information in the Customer Lists will only be used by The Watermark Group, as directed by the User, for the sole purpose of fulfilling direct mail orders.
Kids’ Information: We are concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 18.
Log Files: The Watermark Group uses Internet Protocol (IP) addresses to administer the site, track page views and click-through activity, and gather broad information for internal use. IP addresses are not linked to personally identifiable information. For applications that have audit requirements, a unique user ID and password are necessary. To ensure audit controls are enforced, The Watermark Group will log and track the user ID while on our site.
Surveys and Contests: On occasion, The Watermark Group may request information from users through surveys. Participation in these surveys is voluntary. Information requested may include contact information (such as name and phone number) for the purposes of contacting survey respondents if they have granted permission for The Watermark Group to do so. Surveys may solicit opinions and general information such as client or employee satisfaction and user satisfaction. Such information is for The Watermark Group’s internal use only.
With whom does The Watermark Group share User Information?
The Watermark Group never sells User Information to third parties. However, collection of User Information is an important part of our business, and is shared with our Business Partners in order to serve you better. User Information will only be released to third parties under the following circumstances:
- To permit our Business Partners to assist us to serve Users;
- To comply with the law, as described in “legally-required” disclosures, below;
- To apply or enforce our Terms or other agreements with Users; or
- With User’s consent.
Business Transfers: As we continue to develop our business, we might sell or buy other companies, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that The Watermark Group or substantially of its assets are acquired, customer information will of course be one of the transferred assets.
User Consent: In other contexts, Users will be given an opportunity to choose whether or not their User Information will be shared with other third parties.
What does The Watermark Group do with the User Information?
Order Fulfillment: The Watermark Group will use User Information to communicate with Users regarding specific orders and for billing purposes.
Electronic Communication: E-mail addresses provided by Users may be used by The Watermark Group to contact Users regarding:
- Account status;
- Promotional offers to Users.
Data Security: The Watermark Group has implemented appropriate electronic, physical and managerial procedures to protect the User Information collected, in order to prevent unauthorized access and maintain data accuracy.
How secure is information on the Site?
The Site utilizes special encryption technology, Secure Sockets Layer (SSL) software, to protect the transmission of User Information. Only the last four digits of User credit card numbers are revealed when confirming on-line orders. Credit card numbers remain encrypted on our network servers for additional protection. It is important for Users to protect User passwords and User computers against unauthorized access. Users should “Log Out” when finished using the Site.
Links to Third Party Products and Services
Information from Other Sources
We may receive information about you from other sources and add it to our account information.
How do I change/update my Account Information?
Users can update their Account Information on the Site by logging in and selecting the “My Profile” tab. If further assistance is required, please contact us at: email@example.com.
How may I remove my address from the Site mailing list?
The Site purchases mailing lists from a national list supplier, which is updated quarterly with additions and removals. As a member of the Direct Marketing Association, the Site respects the rights of individuals to be removed from the mailing lists. To request removal from national mailing lists, including the one utilized by the Site, please visit the Direct Marketing Association Consumer Assistance website at http://www.dmachoice.org.
Once removal is requested, it may take three months or more for the Site’s mailing list to be updated, as we receive quarterly updates.
You may opt out of receiving email communications directly from The Watermark Group at any time. To do so, click the “Unsubscribe” link at the bottom of an email you have received from us.
Legally Required Disclosures
The Watermark Group will disclose User Information if we are required to do so by law or if in good faith we believe that such action is necessary to:
- Comply with the law;
- Protect the property or personal safety of our Users or the general public;
- Protect the property and defend the rights of The Watermark Group; and
- Protect against the unauthorized use, misuse, or abuse of the Site.
If a User provides false information, uses someone else’s identity, or otherwise violates the Terms, their User Information may be used in conjunction with an investigation into their actions.
Conditions of Use, Notices and Revisions